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Commitment

Service process:
1, pre-sale:
Set up file. Contact with customers, introduce the technology and equipment of the factory of the situation, understanding user needs, recommend the appropriate equipment, implement sample and relevant technical preparation, improve the technical parameters.
2, the sale of:
Provide the user related drawings, technical information, coordinate the installation and construction of the user equipment, to inform the user about the production speed, production quality. Ensure that the user engineering progress and equipment manufacturing to synchronize coordination. Handle unexpected events, maintain good communication with users.
3, after sale:
The user sent to guide the installation, commissioning until delivery.
To be responsible for the operation of the user related personnel, maintenance skills training.
The long-term quality and provide spare parts.
The guarantee period of the equipment for one year, in acceptance after a year of internal equipment itself quality caused by the equipment damage, is responsible for free repair, such as due to the fault caused by improper operation charge fee, and the implementation of the maintenance of 48 hours of service, namely received the first 24 hours of a user message must answer user problems in, if not on the phone to solve, in the next 24 hours rushed to the site to solve the problem.
4, service basic flow chart

干燥设备服务流程

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